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Dashboard · Help & KYC

Help & KYC

Inside Slotornado Casino: Documents, deposit and withdrawal steps, app install, support.

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Verification & Documents

Verification

Slotornado Casino in short: Profile → Verification. Three fields: identity, address, payment. One clear photo or scan each.

Uploads and withdrawals are reviewed. More may be requested. Matching names speed it up.

Documents

01

ID document

Passport, ID card, driving licence or other official document.

02

Address document

Utility bill, phone bill or bank statement: full name and address.

03

Payment document

Online-banking screenshot or photo, statement or Skrill page: deposit visible.

JPG, PNG, PDF. Max 10 MB per file.

Deposits & Withdrawals

Deposits

Inside Slotornado Casino: Deposit button: methods and minimums. Seen: crypto (BTC from 0.00035, LTC from 0.5, USDT from 20), MiFinity, open banking from C$30 equivalent.

Enter the bonus code before paying. Not after.

Withdrawals

On the Slotornado Casino site: Cashier → Withdraw. Method, amount. Active-bonus wagering must be complete. Every request is checked. Identity and payment details may be requested.

Bonus winnings have caps. Check the offer you used.

App

Web app. No store. Steps below.

Android

1

Open the site in Chrome. Tap the ⋮ menu.

2

Select “Add to Home screen”.

3

Confirm with “Install”.

iOS

1

Open the site in Safari. Tap the ··· in the address bar.

2

Tap “Share”.

3

Select “Add to Home Screen”.

4

Tap “Add” at the top right.

Support

Slotornado Casino players get this: Live chat: corner of every page. Email: support@slotornado.com. Include player ID, short description, screenshots.